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Monday, September 30, 2019
Digital Marketing Plan Essay
Introduction In the current age of advanced technology and media, where customers have access to broad marketing information any time, it is not easy for a business organization to grow and develop efficiently without implementing sound marketing strategies. Such strategies should mainly include digital marketing because of the broad use of computers and adoption of internet and other associate devices. With insignificant investment on web based marketing and creation of website, a large population of customers and new markets may be highly attracted by such marketing technique. The present paper major in providing a digital marketing plan for Bagel Nash Limited. The hospitality industry, is normally fast changing and dynamic sector. It constitutes to the leading sectors in the global economy, considering its turnover and transactions. As a result, hotel sector is highly sophisticated and competitive industry. As Bagel Nash has greatly grown and operating in many nations in the globe, it is now a must for Bagel Nash Ltd to adopt a digital marketing strategy to enable the company stay ahead of its competitors. Adoption of digital marketing strategy will also enable the company to attract and retain a large population of customers, market share, and maximize its profits in the todayââ¬â¢s competitive environment whose customers have enough information regarding the market (Chaffey & Ellis-Chadwick 2012, p. 15). Digital marketing is one of the current fast cheap and growing solutions that enable companies to attract maximumà customers under no boundaries. If Bagel Nash adopts a digital marketing strategy, the company will find it easy to send messages to its potential customers, and as a result, this strategy will end up attracting many new customers (Ryan & Jones 2012, p. 56). The economy of the todayââ¬â¢s world is actually demanding every business owner to look for the best marketing deals he or she can find. Usually, one can only find these deals on the internet. Digital marketing helps companies to maximize their exposure to consumers who are highly looking for the products and services of the companies. This aspect makes digital marketing more operative than any other form of advertising. Increasing the exposure of the company through adoption of digital marketing is highly portrayed by big firms especially McDonaldââ¬â¢s (Parkin 2009, p. 67). Digital marketing will have numerous benefits for both Bagel Nash Ltd and its customers. However, on the other hand, adoption of digital marketing strategy has some drawbacks, which arose from the use of technology and internet marketing as well as its popularity of the target market. When using digital marketing Bagel Nash will not cut back its marketing budget in the current economy. Instead, this fast food organization will only focus on using its marketing budget efficiently by investing in digital marketing campaigns (Chaffey & Ellis-Chadwick 2012, p. 25). Actually, this is the appropriate time for Bagel Nash Corporation to review its marketing plans and bring digital marketing into its focus due to the rising costs of marketing using traditional Medias such as Magazines, which do not give the company a guarantee that it is actually targeting its potential customers. Situation analysis There are very view business organizations that operate without marketing in the current era of information communication and technology. If fortunately, a certain business is efficiently growing, this does not entail that the organization has captured all the entire market leaving no more growth opportunities. If an organization is already progressing, such an organization can perform much better by adopting a digital marketing strategy, thus enabling it to increase its market share (Chaffey 2000, p. 157). If an individual has a business in the modern marketplace, it will definitely be hard to run it with implementing a marketing strategy and not enough running a local newspaper advertisement to maximize the businessà exposure (Bird & Bird 2007, p. 78). In addition, running an advertisement on a local TV station is currently useless because the most appropriate forms of marketing are those based on online marketing. In summary, before an organization starts getting the advantage of a large consumer base the organization should ensure that it attracts them to its website, and that is when the tools of online marketing come into action. There is need to present goods and services in a visually and clear appealing manner on the organizationââ¬â¢s website. The website, will be the ââ¬Å"storeâ⬠of the company on the internet. The services and food substances offered by Bagel Nash will be convenient to access, having fair prices, and clearly defined delivery methods (Ginty, Vaccarello & Leake 2012, p. 134). The company should also add a blog to its website for the purpose of providing fresh content, innovations, and photos for customers to have a look. Adding a blog will also aid in satisfying the criteria of the search engine f or active renewal as well as use. Adding a blog to the companyââ¬â¢s website also helps during replacement of the search engine (Chaffey 2008, p. 143). Other popular approaches that can be used to help Bagel Nash to market its website are social media sites such as Facebook, Twitter, link building, Buzz, and other tactics of search engine optimization (Wind & Mahajan 2001, p. 89). The company can also market the website through the use of Google tools such as Google Local in order to maximize its online exposure. Despite the benefit of all these methods and tools, where an organization can promote its website using online marketing, organizations still have to deal with some issues that are related with digital marketing (Chaffey & Ellis-Chadwick 2012, p. 45). Online security issue is the key concern with customers who prefer online shopping and need some kind of security to be sure that the information they will be provide for their transaction cannot be accessed by other users or abuse in future. A company can resolve this matter of security by acquiring some verification certificates for online security and incorporating them on its website (Kaufman 2014, p. 90). Other concerns of online marketing include viral marketing, annoying banner ads that may discourage customers, placing much information about products and services on the home page that is unnecessary to the customers, and problems when searching for a product or service on the website (Payne, Frow & Cambridge University Press 2013, p. 79). Therefore, it is recommended that, before anà organization launches a digital marketing strategy, it should clearly understand whether the customer do online shopping frequently and whether they have skills of surfing the internet. As far as Bagel Nash is concerned, its target market is tourists and people who like fast foods and are always updated about the latest trends in fast food industry (Greenberg & Kates 2014, p. 115). Therefore, these people rely on internet to get new updates about hospitality services and do interactions most of their time on the internet. Objectives Achieving although challenging objectives are already set for the company to achieve in the next three years. Due to the current poor economic status that the company is operating in, achieving these objectives in the first year will be slow. The objective of the first year will be to build brand awareness to the market. Bagel Nash will aid in maximizing the awareness of its fast food products and services and their availability as well. We have already created the companyââ¬â¢s page on Facebook, which has more than 1,000 customer ââ¬Å"likesâ⬠. Theses ââ¬Å"likesâ⬠are for people from different countries around the world. The companyââ¬â¢s marketers will promote the website by using other main social networking sites, in-store advertisements, and emails. Optimization of search engine and updating process of the companyââ¬â¢s data will be carried out more efficiently in order to ensure the website is always in front in searching results using different search eng ines. During the year, the company will also introduce secure online shopping which will aid in improving the companyââ¬â¢s growth rate. The rate of growth of the company with increase from 6% of 2014 to 10% before the first year ends. In the following year Bagel Nash will be growing steady growth and will be among the leading search engines. In this year, the company will highly focus on introducing innovative technology and ensure that it uses the latest web technologies to enable attraction of new visitors. The growth rate in this year will be expected to increase by 7% because the company will open new branches in other countries. Bagel Nash will offer online selling to the countries it will be operating in (Ferrell 2014, p. 56). In the third year, the company will revive for the worldââ¬â¢s economy, hopefully. The company will be able to capture a 25% market share. For British, aggressive marketing technique to maximize its market share. Online shoppingà will be introduced to Britain countries in order to facilitate the companyââ¬â¢s valuable customers as well as maximizing its market share. As a result, this will increase footfall-struggle attracting new customers (Dholakia 2002, p. 57). Strategy The following are the strategies that will be used to make the digital marketing plan more successful. Facebook lookalike audience- Using Facebook, lookalike audience will enable the company to reach new customers who will be interested in the services of the company because they are like the existing customers the company cares about. Using Custom Audiences, the company can decide to develop a similar audience that aims at targeting people who have similar characteristics with the Custom Audience list (Marich 2013, p. 76). For instance, if the company has over 5,000 contacts in its marketing database, the company can upload this contacts onto Facebook and enable targeting a demographic that is similar to the existing buyers. Email marketing- another strategy that will be used is email marketing. This fast food company will double the number of emails it sends per month. In case the company has compelling content of information that it would like to send to customers, it will be easy to inform all the subscribers that are in companyââ¬â¢s email list via email communications. It is logical to argue that, email marketing is the leading digital channel used by many companies for ROI (Hemann 2013, p. 89). Bagel Nash will start strategizing highly on making email marketing a digital marketing strategy. Better blogging- most customers like referring to the content of a companyââ¬â¢s blog as the ââ¬Å"match a company should use to start the fire.â⬠The marketers of Bagel Nash LTD will try to come up with a compelling content of the companyââ¬â¢s blog. A compelling blog content always has a potential of ranking well in all search engines. 90% of blog accesses are new and therefore, this will act as a driver for the website traffic of the company. In addition, the blog will also be used to serve as a Twitter and Facebook post content and also as a puzzle for email marketing campaigns. By ensuring that the blog of the company has better content, its web traffic will rise as well as the content becoming more compelling. Digital PR- one can build contribution of the content through implementation of Digital PR strategy. Reaching out to several websites and sending them using a solid pitch, theyà can end up writing an article of the company or try to feature the Companyââ¬â¢s CEO on a blog post. The more people talk about the company and its services and Tweeting and chatting about the company, the more the company will be exposed in the upcoming years. Unique promotion- the marketers will brainstorm a very unique form of promotion that will attract more people and, as a result, this unique promotion will drive enormous publicity for the company in the next three years. The unique promotion of Bagel Nash will come up with user made jingle contest and photo upload promotion to entice its great buffs on social media networks to fully understand the services offered by the company in a clever way. In case this promotion will become successful, it will be ranked as one of the most popular promotions for the company in the next years. We expect that this digital marketers plan will hit if the above discussed strategies are implemented properly. In the list of the above discussed strategies are new while some have been being used for the past years. If these strategies will be incorporated properly, the company will have a perfect development and growth for the next three years using a digital marketing perspective. The strategies will highly contribute towards attraction of new customers and as a result increase sales and profit of the company. Tactics The most commonly used tactic by many companies is e-mail marketing. However, most studies conclude that even if e-mail marketing is broadly used digital marketing tactic because it is measurable and less costly, services offered by Bagel Nash Company need other tactics to coordinate with e-mail marketing. Discussed below are the tactics that will be used during the implementation of digital marketing plan. Social media- marketers tend to focus highly on social media and spend more money on it than other digital marketing tactics. This is due to the fact that this tactic is the most commonly used online activity in most countries. Just like any other tactic such as e-mail marketing, social has a higher capability of retaining customers and increase the companyââ¬â¢s exposure. In addition, social media has low negative impact regarding rewarding existing customers (Greenberg & Kates 2014, p. 25). Referral marketing- referral marketing is the leading tactic in terms of acquiring customers and shaping conversions. Most people are aware of referral marketing and argue that it is among the efficientà tactics. Bagel Nash will use referral marketing to lead generation possibilities (Fenwick & Wertime 2013, p. 34). The tactic will enable the company to attract new customers as well as building stronger customer relationship. The marketers of Bagel Nash will enjoy one of the main advantages of this digital marketing tactic. Referral marketing will highly optimize the sales volume of the company, giving the company a qualified predictions that will increase its sales funnel (Vassos 2006, p. 95). Referral marketing will help the companyââ¬â¢s marketers achieve a more qualified appearing from customers due to their satisfaction. Referral marketing is a very good tactic used in many organizations to attract and retain customers. It is a methodical customer cycle that is based on the strength of effect (Jones & Silverstein 2009, p. 58). Content marketing- according to most studies, content marketing is the second leading digital marketing strategy after social media when it comes to matters of spending. In addition, content marketing is ranked as the most effective tactic in the area of achieving marketing goals such as retention and awareness. Customers seek advice and information on fields they have interest. Therefore, Bagel Nash will put much effort to give its customers relevant information to enable it gain authority on its field by being a reliable and helpful resource (Ginty, Vaccarello, & Leake 2012, p. 145). According to economics such as Jeremy Chandler, content marketing portrays the companyââ¬â¢s human side to people. The website developers will be encouraged to make use of personal voice and try by all means not to eliminate human voice on the companyââ¬â¢s website (Lee & Ebrary 2001, p. 98). Customers tend to become more addicted to organizations that offer reliable content about their goods and services and incorporating content marketing into the digital marketing strategy will help in attracting and retaining a large population of customers (Bailey 2011, p. 67). In order to attract more customers and achieve the set goals, it will be necessary to combine all the above discussed tactics into the digital marketing plan. In additional, Bagel Nash should not at any time forget treating its customers with quality care. Action Successful implementation actions of digital marketing can bring significant advantages to an organization. Digital marketing will be the main effective means of achieving the goals and objectives of Bagel Nash LTD. The marketersà will ensure that they build up a reliable customer relationship as well as business contacts through the use of digital tools. These will not only be used to communicate with the customers but also to get their suggestions and comments. Secondly, it will be of great advantage to contact marketing research in order to enable the marketers use the appropriate platform for the digital marketing strategy. It is important to understand the target group of customers in order to choose the correct channel of reaching them (Wilson 2001, p. 123). Another action that will be put into practice is considering the benefits achieved through the use of different digital channels in order to choose the suitable one. Email marketing will be one of the most effective means of reaching the companyââ¬â¢s target audience. The marketers will make use of this tool and design a quality content that can attract more customers. Controls- Bagel Nash is among the leading fast food restaurants in Britain and always focuses on the quality of food and services it offers to its customers. The staff members are all the time ready to improve the companyââ¬â¢s marketing system and implement digital strategies. With the availability of both external and internal controls the marketing management will be able to upgrade the current marketing system and evaluate performance accordingly (Flores & Palgrave Connect (Online service) 2014, p. 67). The management of the company is always in a process of improving their food and services and always ready to hear the views of their customers (Thomas 2011, p. 90). The company already focuses on improving customer services and the introduction of the new digital marketing strategies will enable the company improve customer satisfaction and attract more customers. The marketing department will comprise of advertisement manager, advertisement analyst, promotion manager, promotion analyst, sales manager, and market research analyst. Implementation plan table Conclusion In conclusion, digital marketing is broadly being used by a large number of companies. In the current age of advanced technology and media, where customers have access to broad marketing information any time, it is not easy for a business organization to grow and develop efficiently without implementing sound marketing strategies. Implementing digital marketing strategy will highly contribute towards the growth and development of Bagel Nash Ltd. Bibliography Bailey, M 2011, Internet marketing: An hour a day, Indianapolis, Ind: Wiley Technology Publishing. Bird, D, & Bird, D 2007, Commonsense direct & digital marketing, London: Kogan Page. Chaffey, D 2000, Internet marketing: Strategy, implementation and practice, Harlow, Engl. [u.a.: Financial Times/Prentice Hall. Chaffey, D 2008, Internet marketing: Strategy, implementation and practice, Harlow [u.a.: Prentice Hall. Chaffey, D, & Ellis-Chadwick, F, 2012, Digital marketing: Strategy, implementation and practice, Harlow [etc.: Pearson. Dholakia, N 2002, Global e-commerce and online marketing: Watching the evolution, Westport, Conn: Quorum Books. Fenwick, I, & Wertime, K 2013, Digi marketing: The essential guide to new media and digital marketing, Hoboken, N.J: Wiley. Ferrell, OC 2014, Marketing. Australia ; Mason, OH: South Western Cengage Learning. Flores, L, & Palgrave Connect (Online service) 2014, How to measure digital marketing: Metrics for assessing impact and designing success. Gi nty, M, Vaccarello, L, & Leake, W 2012, Complete B2B online marketing, Hoboken, N.J: J. Wiley & Sons. Ginty, M, Vaccarello, L, & Leake, W 2012, Complete B2B online marketing, Hoboken, N.J: J. Wiley & Sons. Greenberg, E, & Kates, A 2014, Strategic digital marketing: How to apply an integrated marketing and ROI framework for your business. Greenberg, E, & Kates, A 2014, Strategic digital marketing: How to apply an integrated marketing and ROI framework for your business. Hemann, C 2013, Digital marketing analytics: Making sense of consumer data in a digital world, by Chuck Hemann, Ken Burbary. Indianapolis, Indiana: Que. Jones, SK, & Silverstein, B 2009, Business-to-business Internet marketing: Seven proven strategies for increasing profits through Internet direct marketing, Gulf Breeze, FL: Maximum Press. Kaufman, I 2014, Digital marketing: Integrating strategy, tactics, and values, S.l.: Routledge. Lee, O, & Ebrary, Inc 2001, Internet marketing research: Theory and practice, Hershey , Pa: Idea Group Pub. Marich, R 2013, Marketing to moviegoers: A handbook of strategies and tactics, Carbondale: Southern Illinois University Press. Parkin, G 2009, Digital marketing: Strategies for online success, London: New Holland Publishers. Payne, A, Frow, P, & Cambridge University Press 2013, Strategic customer management: Integrating relationship marketing and CRM, Cambridge, UK: Cambridge University Press. Ryan, D, & Jones, C 2012, Understanding digital marketing: Marketing strategies for engaging the digital generation, Philadelphia, PA: Kogan Page. Thomas, L 2011, Online marketing, Maidenhead: McGraw-Hill Professional. Vassos, T 2006, Strategic Internet marketing, Indianapolis: Que. Wilson, RF 2001, Planning your internet marketing strategy: A Doctor Ebiz guide, New York: Wiley. Wind, Y, & Mahajan, V 2001, Digital marketing: Global strategies from the worldââ¬â¢s leading experts, New York: J. Wiley.
Sunday, September 29, 2019
Exam 1 human resource management
1. | | | According to the right of privacy, employers can conceal the nature of the job before hiring an employee. | | Student Response| Correct Answer| False | False| | | | 2. | | | The concept of ââ¬Å"human resource managementâ⬠implies that employees are interchangeable, easily replaced assets that must be managed like any other physical asset. | | Student Response| Correct Answer| False | False| | | | 3. | | | Currently, no federal laws outline how to use employee databases in order to protect employees' privacy while also meeting employers' and society's concerns for security. | |Student Response| Correct Answer| True | True| | | | 4. | | | The role of HR generalist is limited to recruitment and selection. | | Student Response| Correct Answer| False | False| | | | 5. | | | Which of the following is NOT a necessary quality of human resources? | | | Student Response| Correct Answer| A. | Human resources are valuable. | à | B. | Human resources are not imitable. | à | C. | Human resources are easily retainable. | à | D. | Human resources have no good substitute. | à | | | | 6. | | | Why has the job trend shifted to broadly defined jobs? | | | Student Response| Correct Answer|A. | Emphasis on innovation and quality| à | B. | Demand for low skilled workers| à | C. | Increased focus on simplifying jobs| à | D. | Lack of competition| à | | | | 7. | | | Job design is: | | | Student Response| Correct Answer| A. | the process of defining the way work will be performed and the tasks that a given job requires. | à | B. | the process of getting detailed information about jobs. | à | C. | the process by which the organization attempts to identify suitable employees. | à | D. | the planned effort to enable employees to learn job-related knowledge, skills, and behavior. | à | | | 8. | | | Organizational development and change are areas where HR professionals generally play only a supporting role. | | Student Response| Correct Ans wer| False | False| | | | 9. | | | As a type of resource, human capital refers to: | | | Student Response| Correct Answer| A. | the wages, benefits, and other costs incurred in support of HR functions within an organization. | à | B. | executive talent within an organization. | à | C. | the tax-deferred value of an employee's 401(k) plan. | à | D. | employee characteristics that add economic value to the organization. | à | | | | 10. | | According to the Gallup survey, which aspect of their jobs are most workers largely satisfied with? | | | Student Response| Correct Answer| A. | Health insurance benefits| à | B. | Retirement plans| à | C. | Relations with coworkers| à | D. | Amount of money earned| à | | | | 11. | | | The Bureau of Labor Statistics estimates that about one-tenth of employed individuals work in alternative employment arrangements. | | Student Response| Correct Answer| True | True| | | | 12. | | | The U. S. workforce is predicted to become mor e diverse in terms of ethnicity and racial background. | |Student Response| Correct Answer| True | True| | | | 13. | | | An HRIS can be used to perform primarily all of the following EXCEPT: | | | Student Response| Correct Answer| A. | support strategic decision-making. | à | B. | avoid litigation. | à | C. | evaluate programs and policies. | à | D. | motivate employees. | à | | | | 14. | | | When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in: | | | Student Response| Correct Answer| A. | outsourcing. | à | B. | high-performance work system design. | à |C. | total quality management. | à | D. | reengineering. | à | | | | 15. | | | What effect has the use of employee empowerment had upon recruiting? | | | Student Response| Correct Answer| A. | It has created an international labor market. | à | B. | It has substantially enhanced employment op portunities for women and minorities. | à | C. | It has shifted the focus away from technical skills to general cognitive and interpersonal skills. | à | D. | It has significantly reduced recruiting costs. | à | | | | 16. | | | How does e-HRM affect analysis and design of work? | | | Student Response| Correct Answer| A. Online simulations, including tests and e-mail, can measure job candidates' ability to deal with real-life business challenges. | à | B. | Employees can review salary and bonus information and seek information about and enroll in benefit plans. | à | C. | Employees in geographically dispersed locations can work together in virtual teams using video, e-mail, and the Internet. | à | D. | Online learning can bring training to employees anywhere, anytime. | à | | | | 17. | | | Privacy, as an important issue in e-HRM, might best be addressed by which one of the following technologies? | | | Student Response| Correct Answer|A. | A website| à | B. | An intranet| à | C. | A high-performance work system| à | D. | A shared service center| à | | | | 18. | | | When two companies join forces and become one entity, it is termed a: | | | Student Response| Correct Answer| A. | partnership. | à | B. | consolidation. | à | C. | merger. | à | D. | joint venture. | à | | | | 19. | | | Independent contractors are: | | | Student Response| Correct Answer| A. | persons who work for an organization only when they are needed. | à | B. | self-employed individuals with multiple clients. | à | C. | employed by a temporary agency. | à | D. employed directly by a company for a specific time. | à | | | | 20. | | | Which one of the following technologies lets a company rent space on a remote computer system and use the system's software to manage its HR activities, including security and upgrades? | | | Student Response| Correct Answer| A. | Application service providers| à | B. | Internet portals| à | C. | Shared service centers| à | D. | Business intelligence| à | | | | 21. | | | Title VII of the Civil Rights Act of 1964 applies to all organizations that employ 20 or more persons working 20 or more weeks a year and that are involved in interstate commerce. | Student Response| Correct Answer| False | False| | | | 22. | | | The Civil Rights Act of 1991: | | | Student Response| Correct Answer| A. | limits damage claims to lost benefits and attorney's fees and costs. | à | B. | requires violators to pay punitive damages that cover emotional pain and suffering. | à | C. | requires violators to pay compensatory damages, an amount beyond actual loss. | à | D. | limits the maximum punitive damages allowed, depending on the size of the organization. | à | | | | 23. | | | The EEOC is NOT the enforcement agency for the: | | | Student Response| Correct Answer| A. Age Discrimination in Employment Act of 1967. | à | B. | Rehabilitation Act of 1973. | à | C. | Equal Pay Act of 1963 . | à | D. | Americans with Disabilities Act of 1990. | à | | | | 24. | | | Which legislative/regulatory actions are under the direct control of the President? | | | Student Response| Correct Answer| A. | Constitutional amendments| à | B. | Judicial decisions| à | C. | Legislation| à | D. | Executive orders| à | | | | 25. | | | Title VII of the Civil Rights Act of 1964 prohibits employers from discriminating against individuals based on all of the following EXCEPT: | | | Student Response| Correct Answer|A. | age. | à | B. | race. | à | C. | religion. | à | D. | national origin. | à | | | | 26. | | | Under disparate impact, the plaintiff must prove that the employer intended to discriminate. | | Student Response| Correct Answer| True | False| | | | 27. | | | Which of the following cases would most likely be subject to a lawsuit filed under the disparate treatment theory of discrimination? | | | Student Response| Correct Answer| A. | A group of females ar e laid off due to a downturn in business. | à | B. | Black applicants are being disproportionately rejected on the basis of a psychological test. | à | C. A black applicant is turned down for a job based on a handwriting analysis. | à | D. | A woman with school-aged children is rejected on the assumption that she will frequently be absent from work. | à | | | | 28. | | | An individual wishing to file a complaint with the EEOC or a similar state agency must file the complaint within _____ days of the incident. | | | Student Response| Correct Answer| A. | 30| à | B. | 60| à | C. | 90| à | D. | 180| à | | | | 29. | | | The three basic components of an affirmative action plan include all of the following EXCEPT: | | | Student Response| Correct Answer| A. utilization analysis. | à | B. | measurement tools. | à | C. | goals and timetables. | à | D. | action steps. | à | | | | 30. | | | When an individual is promised a positive outcome for submission to sex, or threatened with a negative outcome for failure to submit to sex, this is referred to as: | | | Student Response| Correct Answer| A. | disparate treatment. | à | B. | disparate impact. | à | C. | reverse discrimination. | à | D. | quid pro quo harassment. | à | | | | 31. | | | In terms of the Job Characteristics Model, the degree to which a job requires completing a ââ¬Å"wholeâ⬠piece of work from beginning to end is: | | Student Response| Correct Answer| A. | autonomy. | à | B. | skill variety. | à | C. | task significance. | à | D. | task identity. | à | | | | 32. | | | For which of the following occupations is it easiest to implement telework? | | | Student Response| Correct Answer| A. | Production technician| à | B. | Quality management| à | C. | Machine operator| à | D. | Graphic designer| à | | | | 33. | | | In contrast to tasks, duties, and responsibilities, KSAOs are characteristics about people and are not directly observabl e. | | Student Response| Correct Answer| True | True| | | | 34. | | What is the SBAR method? | | | Student Response| Correct Answer| A. | Standardizing information at handoff points by describing the situation, giving the context, evaluation of the condition, and recommending action. | à | B. | Reducing the complexity of the work, making it so simple that almost anyone can be trained quickly and easily to perform the job. | à | C. | The study of the interface between individuals' physiology and the characteristics of the physical work environment. | à | D. | Enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks. à | | | | 35. | | | In which of the following scenarios will workers be less motivated to perform the job? | | | Student Response| Correct Answer| A. | When the job requires a variety of skills to be performed. | à | B. | When the job requires completing the whole piece of work from beginning to end. | à | C. | When the job has minor impact on the lives of other people. | à | D. | When the job allows individuals to make decisions about the job. | à | | | | 36. | | | Which of the following would qualify as a compressed workweek? | | | Student Response| Correct Answer| A. Employees are required to be at work from 10:00 a. m. to 3:00 p. m. and can choose additional hours before/after this period. | à | B. | Two part-time employees work in different shifts and share the tasks of a specific job. | à | C. | Employees are permitted to work 10 hours a day, Monday through Thursday. | à | D. | Employees can choose to work away from a centrally located work area. | à | | | | 37. | | | When job analysis information is used to judge the relative worth of different jobs within an organization, the HR activity is termed: | | | Student Response| Correct Answer| A. performance evaluation. | à | B. | training and development. | à | C. | job evaluation. | à | D. | work redesign. | à | | | | 38. | | | Which of the following arrangements would qualify as job rotation? | | | Student Response| Correct Answer| A. | A receptionist is required to perform the jobs of file clerk and typist. | à | B. | Team members assemble components and also pack products into cases. | à | C. | Team members make decisions regarding how to resolve problems with customers. | à | D. | A manager participating in a meeting while on vacation with his family. | à | | | | 39. | | Which one of the following would be most appropriate when gathering information about clerical and technical job duties? | | | Student Response| Correct Answer| A. | A job analyst visits the workplace and watches/videotapes an employee performing the job. | à | B. | A manager/supervisor imagines what a well-done job would look like. | à | C. | A job analyst questions the peers about a particular job. | à | D. | A job analyst visits the workplace and asks employees to show what the job entail s. | à | | | | 40. | | | The Fleishman Job Analysis System provides an accurate picture of the ability requirements of a job. | Student Response| Correct Answer| True | True| | | | 41. | | | Which of the following is NOT true of outsourcing? | | | Student Response| Correct Answer| A. | Outsourcing is a logical choice when firms lack experience in an area. | à | B. | Outsourcing often involves ventures with foreign companies. | à | C. | Outsourcing is currently restricted to manufacturing and low-skilled jobs. | à | D. | Outsourcing is driven by economies of scale. | à | | | | 42. | | | Several forces are drawing out older workers' careers. Which of the following is NOT one of them? | | | Student Response| Correct Answer| A. The improved health of older people, combined with the decreased physical labor required by many jobs, makes working longer a viable option. | à | B. | The acute shortage of qualified younger workers has resulted in employers offering increased incentives to older workers to remain on the job. | à | C. | Age discrimination laws and the outlawing of mandatory retirement ages have limited organizations' ability to induce older workers to retire. | à | D. | Many workers fear Social Security will be cut, and they do not have adequate employer-sponsored pensions to cover anticipated costs. | à | | | | 43. | | How do organizations determine labor supply? | | | Student Response| Correct Answer| A. | Analyzing where the need for people with the necessary skills and experience will increase or decrease. | à | B. | Analyzing job categories held in one period and the proportion of employees in each of those job categories in a future period. | à | C. | Indicating a specific figure about what should happen with the job category or skill area and a specific timetable for when the results should be achieved. | à | D. | Planning elimination of large numbers of personnel with the goal of enhancing the organization's comp etitiveness. à | | | | 44. | | | According to research on recruitment, it is clear that recruiting sources are more important than characteristics of the vacancy for predicting job choice. | | Student Response| Correct Answer| True | False| | | | 45. | | | Job applicants find companies with employment-at-will practices more attractive than companies with due-process policies. | | Student Response| Correct Answer| True | False| | | | 46. | | | The largest share of new employees hired come from which external source? | | | Student Response| Correct Answer| A. | Career fairs| à | B. | Referrals| à |C. | College recruiting| à | D. | Advertisements| à | | | | 47. | | | In a survey of large well-known businesses, about one-third of open job positions were filled by: | | | Student Response| Correct Answer| A. | insiders. | à | B. | referrals. | à | C. | on campus recruitment. | à | D. | direct applicants. | à | | | | 48. | | | Overtime is most suited for short-te rm labor shortages. | | Student Response| Correct Answer| False | True| | | | 49. | | | Research demonstrates that realistic job previews significantly reduce employee turnover. | | Student Response| Correct Answer|True | False| | | | 50. | | | An organization's core competency is: | | | Student Response| Correct Answer| A. | a clear analysis of the strengths and weaknesses of the organization's existing internal labor force. | à | B. | decisions about how an organization will carry out human resource management, including how it will fill job vacancies. | à | C. | a set of knowledge and skills that make the organization superior to competitors and create value for customers. | à | D. | a forecast of the proportion of employees who are members of various protected groups. | à | | | |
Saturday, September 28, 2019
Educational practice Essay
In the United States, bilingualism is a crucial issue that must be addressed. Although bilingualism has no clear cut definition yet, Shenker (no date) provides one appropriate definition of bilingualism. According to him, bilingual children are ââ¬Å"are thoseâ⬠¦ who speak/have been spoken to in two (or more) languages in the home since birth and who are spoken to in only one or both of those two languages at school. â⬠(Shenker, no date). These children may also be spoken in one language at home but acquired (or is exposed to) a second-language when they start attending school. There is a common misperception that bilingual children are more unsuccessful academically than monolingual children. However, researches show that bilingual children have superior performances than their monolingual counterparts. Perhaps the first one to radically change this perception is the study done Peal and Lambert in 1962. They conducted research regarding the premise that bilingualism causes retardation. However, their conclusion proved otherwise. They found that experiences from two cultures provide bilingual children an advantage such as increased mental dexterity and superior ability to think abstractly than that experienced by monolinguals (Peal & Lambert, 1962). Other researches show an association between bilingualism and greater cognitive flexibility and awareness of language (Cummins & Culutsan, 1974; Diaz, 1983; Hakuta & Diaz, 1984). Moreover, bilingual children were proven to have more effective controlled processes. Although their study was conducted among adults only, they generally concluded ââ¬Å"that controlled processing is carried out more effectively by bilinguals and that bilingualism helps to offset age-related losses in certain executive processesâ⬠(Bialystok, Klein, Craik, & Viswanathan, 2004). Because of their greater cognitive flexibility, bilingual children outperform their monolingual counterparts in virtually almost every subject including mathematics. Nevertheless, bilingual children, including their parents, still do not have the confidence to learn and interact with others. This is due to a punishment in the early 1900s where bilingual children are severely punished for speaking their home language. Although researches have found that bilingual children have greater cognitive flexibility than monolingual children, none has yet been undertaken investigating what practice can be used in teaching bilingual children to interact with other people. Thus, the purpose of this study is to investigate what teaching practice can be used in teaching bilingual children, in which they can improve not just their understanding of the project but also their interaction with other people. Statement of the Problem Mathematics is considered as one of the most difficult subjects to understand. Students have difficulty applying the basic computational skills to a more complex mathematics or science (Seceda & dela Cruz, n. d. ). Researchers argue that this difficulty in understanding the concepts of mathematics is due to most educatorsââ¬â¢ strict observation to procedure (Schoenfeld, 1988). Although there is a steady rise in studentsââ¬â¢ achievement scores in mathematics since the early 1980ââ¬â¢s (Seceda, 1992) showing that educators are successful in teaching basic computational skills to students, they have been less successful in teaching the students when to apply the skills they have taught (Dossey, Mullis, & Jones, 1993; Dossey, Mullis, Lindquist, & Chambers, 1988; Mullis, Dossey, Foertsch, Jones, & Gentile, 1991; Mullis, Dossey, Owen, & Phillips, 1993; Seceda & dela Cruz, n. d. ). Thus, it is important that educators should focus in teaching mathematics for understanding to students rather than in observing strict procedures. However, one must note the fact that teaching for understanding does not just concern the mainstream or majority students. As Seceda and Cruz emphasize that ââ¬Å"teaching for understanding concerns more generally all students including those with diverse social backgrounds. It is believed that mathematics involves considerable use of English, especially word problemsâ⬠(Seceda & dela Cruz, n. d. ). Due to this belief, it only follows that children who are studying English as a second-language (or second language learners) have difficulty in studying mathematics. In this context, the term ââ¬Å"bilingual childrenâ⬠means students who are second-language learners. Most schools in the United States teach mathematics in a ââ¬Å"proceduralâ⬠manner. That is, when students solved a particular mathematical problem in an unconventional way (the computations are not presented in the algorithm taught by the teacher), their solutions are marked incorrect and will be drilled further (Seceda & dela Cruz, n. d. ), even though their solutions meant that they understand the problem but resolved to write their solution in their own way. In so doing, bilingual children, feeling that they cannot understand and cannot be understood, are being left out in classroom conversations. When teaching and learning is continued in this manner, this will eventually lead to the bilingual childrenââ¬â¢s failure in mathematics, adding to the conventional belief that bilingual children cannot engage in mathematics. Another consequence of teaching mathematics in a ââ¬Å"proceduralâ⬠manner is that children begin to perceive that mathematics makes no sense (Seceda & dela Cruz, n. d. ). This perception will increase childrenââ¬â¢s capacity to understand something which is not sensible, not practical and not applicable using with the outside world (that is, world outside the classroom). In this paper, the author investigated which educational practice is best to apply in teaching mathematics for understanding to bilingual children. Two educational theories will be examined ââ¬â Paskââ¬â¢s Conversation Theory and Landaââ¬â¢s Algo-Heuristic Theory. Furthermore, the study aims to find which practice can help students not just understand mathematics but to have confidence in solving problems and in interacting with others. Research Questions The study specifically aims to: 1. compare Paskââ¬â¢s Conversation Theory and Landaââ¬â¢s Algo-Heuristic Theory; and 2. examine which one of these two is best to apply in teaching mathematics for understanding to bilingual children. Significance of the Study Results of the study will help educators find the best way to teach mathematics in which bilingual children will be able to understand and apply outside the classroom. In general, results of the study will help in finding the best way to teach children who are limited English proficient in such a way that these children can understand and apply the lessons with other activities. Moreover, the study will help teachers train their students with confidence. Overview of the Paper In Chapter 2, a review of literature is provided. In this chapter, the definition of bilingualism is discussed. Researches undertaken on bilingual childrenââ¬â¢s cognitive development are provided. Then bilingual education is defined according to literature. Historical background on the evolution of bilingual education (1800s-1900s) is also provided. The author also discusses emotional, linguistic and academic issues bilingual education is concerned with. Mathematics education is also discussed in this chapter. Theories applied in mathematics teaching are discussed. Problem solving is given importance in the discussion on mathematics education. Cognitive background information on addition, subtraction multiplication and division is also given which provides as basis for the word problems given to the participants of the study. Finally, in this chapter, researches done involving mathematics and bilingualism are provided. Chapter 3 provides the theoretical framework used in the study. The first part discusses Paskââ¬â¢s Conversation Theory and the second part discussed Landaââ¬â¢s Algo-Heuristic Theory. Chapter 4 provides the methodology used for obtaining the results needed. This section explains the research design the study used. Sample, sample setting, procedure and data collection and analysis are discussed. The sample and sample setting for the study is discussed in the first part. In the second part, the author explained the procedures done from the pre-assessment stage to the classroom setting to the final assessment stage. The third part discussed how the data was collected and analyzed. In Chapter 5, results obtained from the experiment are discussed. The studentsââ¬â¢ scores obtained in the pre-assessment, addition and subtraction, multiplication and division, and final assessment examinations are shown in the first part. In the second part, results from the interview are discussed. Finally, Chapter 6 concludes the paper. The first part summarized the main findings discussed in Chapter 5. The second part gives recommendations for the teachers on how to teach mathematics for understanding to bilingual students. The third part provides limitations for the study as well as recommendations for future researches that can be carried on from this study. CHAPTER 2 REVIEW OF LITERATURE Bilingualism Bilingualism has no clear-cut definition yet but Shenker (no date) provided a definition in terms of young children. According to Shenker (no date), bilingual children are ââ¬Å"are thoseâ⬠¦ who speak/have been spoken to in two (or more) languages in the home since birth and who are spoken to in only one or both of those two languages at school. â⬠(Shenker, no date). These children may also be spoken in one language at home but acquired (or is exposed to) a second-language when they start attending school. Bilingual children were perceived to have less advantageous situations than monolingual children. This perception was radically changed in 1962 by Peal and Lambert. Peal and Lambert (1962) conducted a research regarding the premise that bilingualism causes retardation. Their study reached the conclusion that experiences from two cultures provide bilingual children with greater benefits than that experienced by monolinguals such as increased mental dexterity and superior ability to think abstractly (Peal & Lambert, 1962). Other researches prove that bilingual children have superior performances than their monolingual counterparts. Researches show an association between bilingualism and greater cognitive flexibility and awareness of language (Cummins & Culutsan, 1974; Diaz, 1983; Hakuta & Diaz, 1984). Moreover, bilingual children were proven to have more effective controlled processes. Although their study was conducted among adults only, they generally concluded ââ¬Å"that controlled processing is carried out more effectively by bilinguals and that bilingualism helps to offset age-related losses in certain executive processesâ⬠(Bialystok, Klein, Craik, & Viswanathan, 2004). Bilingual Education Despite having many researches proving that bilingual children provide greater than (or at least at the same level as) the monolingual children, there is constant debate whether to provide bilingual children with bilingual education or programs that focus uniquely on acquiring English. Bilingual education is the teaching of all subjects in school using two different languages ââ¬â English and Spanish or Chinese depending which is the native language of the student. Definition According to Ovando, Combs and Collier (2006) bilingual education is not a single uniform program or a consistent methodology for teaching language minority students. Bilingual education includes a number of different program models with a number of distinct goals. Other programs may promote the development of two languages for bilingualism and biliteracy while others use the studentsââ¬â¢ first language so that students may better learn English. Some bilingual education programs preserve an indigenous or heritage language as an ethnic, cultural, or community resource. There are programs that aim to incorporate students into the mainstream of society (Baker 2001). Thus, as Cazden and Snow (1990) stress, bilingual education is ââ¬Å"a simple label for a complex phenomenonâ⬠since not all programs necessarily ââ¬Å"concern the balanced use of two languages in the classroomâ⬠(Baker, 2001). (Throughout this paper, the terms L1 and L2 to denote the childââ¬â¢s language, L1 for their native language and L2 for the language they are acquiring. ) The inseparable connection between language and culture brings bilingual programs to include historical and cultural components associated with the languages being used. As Ulibarri (1972) says: In the beginning was the Word. And the Word was made flesh. It was so in the beginning and it is so today. The language, the Word, carries within it the history, the culture, the traditions, the very life of a people, the flesh. Language is people. We cannot conceive of a people without a language, or a language without a people. The two are one and the same. To know one is to know the other (p. 295). Historical Background Discussing the historical background of bilingual education in the United States indicates that there is a cyclical pattern with regard to language policies and programs (Korschun, 2006). Furthermore, studying the origins of bilingual education helps to understand its present undertakings and its future effectiveness. There are few references that account the history of bilingual education. In this paper, I rely predominantly on Ovando et alââ¬â¢s account of the history of bilingual education. The 1800s. Contrary to the common perception in the United States, schools in the United States use for instruction multiple languages other than English during the eighteenth and nineteenth centuries. Because of the increasing establishments of homesteads of different groups of different languages and countries of origin in US territories, a general sense of geographical and psychological openness existed. Some communities were self-sufficient and agrarian based while some were ethnic pockets in urban areas (Ovando, 1978b). According to historical records, many schools in the nineteenth century, both public and private, used languages other than English for instruction. In fact, during this century, following the annexation of the Territory of New Mexico, a schoolââ¬â¢s curriculum may use either Spanish or English or even both as medium for instruction (Leibowitz, 1971). In 1900, at least 600,000 children in US received part or all of their schooling in German in public and parochial schools (Crawford, 2004; Ovando &Wiley, 2003; Kloss, 1977; Tyack, 1974). Many other states passed laws providing for schooling in languages other than English (Crawford, 1992, 2004). Some public schools provided bilingual or non-English-language instruction during the second half of the nineteenth century. The 1900s. Between 1900 and 1910, over 8 million immigrants were admitted to the United States majority of which came from Europe (Stewart, 1993). Because of this, the struggle for power to control institutions became imminent. One solution to this power struggle focused on schools. This solution came in the form of ââ¬Å"Americanizingâ⬠all immigrants. By 1919, 15 state laws had been passed calling for English Only instruction (Higham, 1992). During the first half of the twentieth century, many schools already implemented the English dominant instruction which was impelled by many factors such as the standardization and bureaucratization of urban schools (Tyack, 1974), the need for national unity during the two world wars, and the desire to centralize and solidify national gains around unified goals for the country (Gonzalez, 1975). In fact, from World War I to the 1960s, language-minority students were severely punished whenever they used a language other than English in the classroom, or even on the playground. This policy continued until the 1950s resulting to an enormous loss of many indigenous languages (Crawford, 2004; Ovando & Wiley, 2003). The consequence of this action is still visible today. The ambivalence of language-minority parents toward bilingual education reflects fears that their children will be punished for using a language other than English (Arias & Cassanova, 1993). The early 1920s saw yet another restrictive immigration laws. These immigration laws, passed by the US congress, created a national-origins quota system. These extremely restrictive laws discriminated against eastern and southern Europeans and even excluded Asians. This resulted to fewer numbers of new immigrants while second-generation immigrants dropped the use of their native languages. Moreover, bilingual education disappeared for nearly have a century in US public schools (Crawford, 1992a). Indigenous groups whose land was eventually assimilated into the United States suffered even more repressive experiences. They endured more discrimination than any other language-minority groups. From the 1850s to the 1950s, native Spanish speakers in Texas and California were taught in English Only instructions while Mexican Americans in Texas segregated to other schools. This discrimination only stopped when segregation was ruled illegal. Even though the US government initially recognized the language rights of the Cherokees in an 1828 treaty, records show that many other American Indian groups suffered an oppression of their native languages and cultural traditions which also applied to the Cherokees during that period. In 1879, American Indian children were sent to boarding schools, where they were punished for using their native language. As mentioned earlier, this resulted to the loss of languages of many indigenous groups. In North America, 210 out of 300 original languages remain. In the United States, it is only 175. Of these languages, only 18 are still being passed on to the children, namely, Hawaiian (in Hawaii), Siberian Yupiââ¬â¢k, Central Yupiââ¬â¢k (in Alaska), Cocopah, Havasupai, Hualapai, Yaqui, Hopi, Navajo, Tohono Oââ¬â¢odham, Western Apache, Mescalero, Jemez, Zuni, Tiwa, Keresan, (in Arizona and New Mexico), Cherokee (in Oklahoma), Choctaw (in Mississippi) (Krauss, 1996). Reyhner (1996) emphasized the importance of stabilizing and restoring indigenous languages: Many of the keys to the psychological, social, and physical survival of humankind may well be held by the smaller speech communities of the world. These keys will be lost as languages and cultures die. Our languages are joint creative productions that each generation adds to. Languages contain generations of wisdom, going back into antiquity. Our languages contain a significant part of the worldââ¬â¢s knowledge and wisdom. When a language is lost, much of the knowledge that language represents is also gone (p. 4). Aside from the fear of severe punishment, this repression of non-English-languages also resulted to the lack of foreign-language skills among the US populace. This became evident when the need for military and civilian personnel who were proficient in many languages during World War II. Because of this, a radical change happened. US personnel returning overseas helped convince the government of the importance of multiple language resources (Pena, 1976a). The United Statesââ¬â¢ increasing need to compete for international status and power, influenced by the cold war mentality and the Sovietsââ¬â¢ launching of Sputnik, led to an increasing need to expand their foreign-language skills. In 1958, the National Defense Education Act was approved providing federal money for the expansion of foreign-language teaching.
Friday, September 27, 2019
Clinical Research Article for Publication in Journal - 1
Clinical Research for Publication in Journal - Article Example Based on the findings, the study discusses and creates a connection between compliance, schizophrenia and the existing effects on male recovery process. Furthermore, the research seeks to establish routing causes of non-compliance in the attempt to create the connection. In the field of medicine, compliance also known as capacitance, adherence, or Concordance is the degree and willingness to which a patient suitably follows medical prescriptions from health professionals. Ordinarily, it refers to drug compliance, but the vast medical field can also attribute it to other situations such as medical equipment use, self-directed training, self care or psychological sessions (Fadem, 2014, p. 106). Notably, compliance is a tricky situation affected by both the patient and the health-care giver. Arguably, a positive physician-patient rapport is the most imperative factor in re-shaping compliance; nonetheless the soaring cost of prescription medication also contributes a major role (McEvoy, 2006, p. 16). In many circumstances, compliance gets confused with concordance; however, the latter remains the course by which a healthcare provider and patient make decisions together regarding a treatment process. Chief barriers to conformity include poor health liter acy, ethnicity, age difference, the complexity of contemporary medication regimens, course completion, and lack of conception to treatment benefits. Concurrently, cases of non-discussed percussions, poor communication and high cost of prescription medicine greatly affect compliance. Undeniably, efforts to positively transform compliance aims at simplifying prescription packaging, initiating effective medication reminders, improving patient instruction, and reducing the number of simultaneous medications. Globally, non-compliance is a foremost impediment to the successful delivery of
Thursday, September 26, 2019
Bike Transportation Proposals at Universities Term Paper
Bike Transportation Proposals at Universities - Term Paper Example Such bike sharing services allows students or staff to share a bicycle with a given number of individuals. This has helped save of cost of purchasing more bicycles to cater for the high number of users. Bicycle sharing programs have become more successful than in the past with the introduction of modern tracking systems. This helps to keep track on the location of bicycles being used and also to curb theft. Through bike rental services, students and university staff are required to pay a given considerable fee for the use of a bicycle within the university premises. Such rental services ensure the bicycles are well maintained by users unlike in the bike sharing process. Another finding is that the use of bike transport has been made operational through several university administrations making available to students certain incentives. This are made available within the school to promote use of bicycles. Such incentives include: a free parking lot with enough space to cater for the la rge number of bike users within the institution; security for the students and staffââ¬â¢s bicycles within the institutions premises. This is evident with the report on Stanford University which has 12,000 bicycle rack spaces. However such a beneficial mode of transport has its own rules and regulations. The university administrations have come up with sets of rules and regulations to ensure the safe use of bicycles within the institutions. Some of these rules and regulations include: mandatory use of safety helmets and safety pads while cycling; obedience to traffic officers who monitor bike usage; one is not permitted to cycle too fast while in the institution; failure to obey the set rules one is liable to punishment through the payment of fines in regards to the broken rule. Such rules have enabled the institutions to curb any accidents within their premises. A given number of universities such as Stanford University have introduced innovative bicycle services such as bicycle lockers for safekeeping, they also offer online bike registration for students and staff, they offer bicycle routes and maps to guide cyclists around the institutions, and also professional bicycle use training. According to graphical data it is evident that there has been an increase in the adoption of bicycle transportation in universities over the past few years. This is seen through the average increase rate in percentage of bicycle users in several states in America by 2.25 percent. Areas such as San Francisco have noted a population of over 13000 users while Portland has the highest number with a population of over 17000. In the data it is conclusive that universities in areas experiencing favorable climatic conditions, such as San Franciscoââ¬â¢s sunny and windy climate, are more probable to have a higher number of bicycle users. Also it is noted that these universities have a higher number of male bicycle users than that of females as it is stated in a report that Americ a generally has 24 percent of the total cyclist population being women while 76 percent are men. However this has been met by an increase in innovations to increase use of bicycles by women such as the introduction of carriers. These enable the bicycles to act as taxis if one does not wish to cycle. It also noted that bicycle usage has a positive effect on the physical and psychological well being on students and university staff. This is supported by an analysis showing that an individual is set to
Analyzing Rhetoric of the movie Casualties of War Essay
Analyzing Rhetoric of the movie Casualties of War - Essay Example The movie Casualties of War does not overly provide an abundance of detail about the Vietnam War of 1962-1972. Overall, it is a movie that ââ¬Å"tellsâ⬠rather than ââ¬Å"showsâ⬠the reader about what was experienced, as evident in the high use of evaluative adjectives and adverbs in the script. The movie seeks to share with the audience the ambiguous nature of war, and to highlight that those who may be portrayed by media and governments as the ââ¬Å"heroesâ⬠or ââ¬Å"saviors,â⬠could in fact be guilty of unethical and undemocratic behaviors that they accuse others of practicing. As such, the movie was more about war itself, and the realities that often go unreported, than about the Vietnam War itself. From this viewpoint, the movie casts the Vietnam War as a dangerous place for marines, as well as a dangerous situation for the Vietnamese for who the marines are supposedly fighting for. It was a time where North American men could consider themselves truly fr ee as they exist together in the field of war, at least if they lived. Casualties of War portrays the event as a ââ¬Ëwar of consciousness,ââ¬â¢ thorough the eyes of one marine who bucks the chain of command.
Wednesday, September 25, 2019
Domain Name System Problems Assignment Example | Topics and Well Written Essays - 500 words
Domain Name System Problems - Assignment Example These problems are usually associated with the systemââ¬â¢s sparse documentation particularly in relation to maintaining and managing DNS data (National Research Council (U.S.), 2005). These problems make its master zone file to be prone to error. Therefore, this essay aims at addressing fundamental problems associated with DNS application and probable solutions to such identified problems. There are numerous but distinct DNS threat categories. Most of the problems are usually general; however, few of them are DNS protocol problems with specific peculiarities. Some of the DNS problems include packet interception, ID query and guessing prediction, name chaining, trusted server betrayal, service denial, domain names authenticated denial, and wildcards. Packet interception forms are the simplest threats on DNS including eavesdropping that translates to spoofed responses. This usually takes the real back response to the resolver. In this case, the attackers will simply tell any resolver whatever it intends the party to believe. It should be noted that the attacks from the packet interceptions are not usually unique to the DNS; however, they unencrypted the UDP packets thereby making the attacked data vulnerable to the people who can intercept such data packets; hence, transmitting or sharing them to other networks (Deturbide and Scassa, 2004). Moreover, the attacker intercepts are likely to return the desired results through reply message with other parts of the correct message; thus, generating further complications to the desired data. The solutions to the interception attacks may include assigning DNS messages through a security mechanism including IPsec or encrypting messages using IPsec. These solutions are not the best since they are expensive especially for the heavy internet or private service data users.Ã
Tuesday, September 24, 2019
Should companies routinely Google applicants or look at their Facebook Essay
Should companies routinely Google applicants or look at their Facebook pages as part of a reference check before hiring - Essay Example III. Using Google Search and Facebook, employees are able to assess applicantââ¬â¢s talents. IV. Counter Arguments and Responses a. Opponents argue that the practice leads to invasion of privacy. Refutation: Only employees with questionable behaviors would feel this. b. Opponents claim that the practice is that it drives away talented applicants Refutation: It appropriate when done as the last step in the assessment. V. Conclusion Use of Google and Facebook to assess applicants ensures employers hire suitable employees. Companies Should Google Applicants and Look at Their Facebook Pages as Part of a Reference Check Before Hiring Name Course Tutorââ¬â¢s Name Date Companies Should Google Applicants and Look at Their Facebook Pages as Part of a Reference Check Before Hiring Introduction Although most people consider social networks to be sites for their personal life, the sites are increasingly becoming important in increasing or decreasing the chances of acquiring a job. Most peo ple use social networks in informal settings and tend to share information that could be detrimental to their career life. This is because some employers are increasingly using search engines such as Google and social networking sites such as Twitter, Facebook, and YouTube to screen applicants. The kind of information that people share on the social networks depicts the kind of people they are. It is thus important that employers check on such information to discern if the prospective employees have underlying interest in the field, they have applied the job. Some employees also use social networks when they have too many applicants and want to narrow down the list. By using social networks, they are able to find reason not to hire some candidates. Additionally, the kind of information people post on social network sites can demonstrate their capability to deal with other people. This essay argues that companies should Google applicants and look at their Facebook pages as part of a reference check before hiring. The employers, particularly the human resource managers spend plenty of time dealing with employee problems. By conducting checks on the prospective employees, the employer can be able to discern the probability of an interviewee being problematic after employment. Using Google, employers are able to find out information regarding previous employment. This helps determine if the candidates present themselves professionally. Additionally this can help the employer understand the kind of a person the applicant is and their capability of coping with the companyââ¬â¢s culture. By doing background checks using the social networks and Goggle, employees are able to detect and eliminate candidates with tainted records or a vague past. Some managers argue that they have been able to find reasons not to hire applicants by using social networks. In most cases, the managers felt that the applicant postings such as those against former employer were red flags. A dditionally, some people lie about their qualification on Facebook, which depicts their deceitfulness. This saves the company the large amount of time spent dealing with problems that such employees bring into the company (DiSilvestro, 2012). Another reason why employees should carry out background checks is to determine the capability of the candidates to
Monday, September 23, 2019
Enrons corporate ethics policies Research Paper Example | Topics and Well Written Essays - 750 words
Enrons corporate ethics policies - Research Paper Example The ethical dilemma that faced Enron involved satisfying shareholders interests and the need to service all the corporate constituents. Satisfying shareholders would attract more investors and create a good public image for the company, but it would be difficult to meet fully the greedy needs of those who contribute to the companyââ¬â¢s operations; hence, a point of equilibrium was desirable to balance the two partiesââ¬â¢ requirements. The 64-page code of ethics for Enron was founded on respect, integrity, communication, and excellence. Critiques have described Enron as having the culture of arrogance (McLean & Elkind, 2003). This culture of arrogance lured people to believe that they had the potential for handling greater risks without encountering any danger of incurring losses. The culture of the company was characterized by laxity in promoting the values of respect and integrity. The undermining of these values is evidenced by the companyââ¬â¢s emphasis on decentralization, employee performance appraisals, and the discriminatory compensation programs. The Houston Natural Gas and InterNorth were merged on 1985 to form Enron (Niskanen, 2005). During the early 1990s, Enron sold electricity at market prices, but soon after the United States approved the legislation to deregulate the sale of natural gas, the markets made it possible for companies such as Enron to sell energy at comparatively higher prices. The objective of Enron was to achieve further growth; the company, therefore, pursued a diversification strategy. This led to the company operating and operated a variety of businesses across the world, which allowed Enron for the proliferation of crony capitalism. The financial statements of Enron were characterized by complexity and confusing to both analysts and shareholders (Niskanen, 2005. Enronââ¬â¢s complex business model required the company to use accounting limitations in misrepresenting earnings and modifying the balance sheet to
Sunday, September 22, 2019
Improvements in Iraq freedom Essay Example for Free
Improvements in Iraq freedom Essay Introduction The rebirth of freedom in Iraqi brought some improvements with it. There is, the rebirth of freedom itself, economic the advancement of the political and civil society growth as well as reconstruction progress, generosity of foreigners and positive role played by the coalition troops in rebuilding the colony as well as unremarked upon security successes. Contrary to some critics, the intention of the media in not high-lighting some of these positive developments has never been to whitewash the situation in Iraq or to down pay the negative; the bloodshed, the violence, frustrations as well as disappointments are all there for every one to see and about in the main stream media on daily basis. But to point out positive developments is not to deny the bad news, merely to provide a more complete picture (Preble, 2004) The past Saddam Husseinââ¬â¢s regime was a minority Sunni. The long suppressed Shia majority is free now to voice its concern, demanding in post operations Iraqââ¬â¢s freedom (OIF) (Preble, 2004) The world population is increasing tremendously during operation Iraqââ¬â¢s freedom majority of Iraq population were women. This shows that they participated in the operation Iraq freedom more than men during the OIF; the coalition troop had to fight the insurgents whom the majority was men. The local populace personnel were mainly made up women. (Tripp, 2004) OIF brought democracy in Iraq. It made it possible for the Iraqis to prepare for their first ever democratic elections. Iraqis living overseas were also given an opportunity to prepare to vote in the general elections. Even any one who was an Iraqi citizen was eligible to vote. No restrictions were surfaced on Iraqis on the basis of religion, race or sex. This included even those who were Israeli citizens at that time. Anyone who had an original Iraqi birth certificate was to take part is the vote (Preble, 2004) A lot of electoral education activities as well as campaigns run by individual candidates, individual parties or alliances, seminars, conferences as well as posters were all over the place. Iraqis took advantages of the OIF and improved their lives Many Iraqis started investing a fresh in their businesses. The future was looking bright for the people and everything was moving in the right direction During OIF the US used local security forces of indigenous paramilitary personnel in stability operations because it is one of the cornerstones of US foreign policy supporting a newly formed local government. In fact the ideologies forces were integrated in all aspects of US stability operations to provide legitimacy as well as availability for a new government trained as a force capable of dealing with internal as well as foreign threats ,and influenced the local populaceââ¬â¢s perception as the new government attention to solve the problems . The stability operations by the United States in Iraq provided for local security to be integrated and used in the majority of US military operations. Such stability operations require a long-term commitment by the United States in cooperation with local leaders to identify, train in as well as integrate local forces into security key fixed sites, as well as conducting security operations on asymmetric battlefields. (Tripp, 2004) Normally what happen the United States characteristics stability operations as promoting as well as protecting US national interests by influencing the political as well as threat aspects of the operational environment. Ground commanders are usually granted to broad and flexible discretions pursuant to rules of engagement to execute the missions required in the area of responsibility. With the broad discretionary choices, commanders tailor their actions according to the type of stability operations needed. (Cordesman, 1999) There are quite a number of benefits that the US army gets from the local populace. Some of them are, for one, it will likely assume responsibility for areas that have suffered significant war-related damages. Secondly, it gets the much needed, military exposure, especially in applying their counterinsurgency tactics they learn quite a lot than other forces in the world. Thirdly the terms and conditions of the salaries of the US army tend to become more favorable in its operation in Iraq. Even while deployed, the US army is covered by the federal employeeââ¬â¢s compensation act program, which is known as FECA. (Preble, 2004) The whole process of bringing back freedom and democracy in Iraq has many complications and risks which were to be overcome by the US army. The past regime had constructed extensively many obstacles which were to be surmounted. All the same the United States managed to win the hearts and minds of Iraqis. (Preble, 2004) The positive attitude the U. S. army received during Iraqi freedom was not enough, and especially could not fill the negatives that the tribal leaders of Sunni, Shiite, and Kurdish created through operating at will as well as conducting guerrilla attacks through out the country. Things were not easy for the United State army since it operated as the only entity capable of providing much needed assistance and the required security aspects of the verify effort. At that time there was an illusion that the army was to be a brief temporary presence evaporated almost immediately Conclusion. Post-conflict Iraq security tasks may include control of belligerents, protection of the populace, territorial security, and protection of main individuals, infrastructure as well as institutions and reform of all indigenous security institutions. The control of be liberal task includes: implement as well as maintain the ceasefire; enforce the peace agreement, and support disarmament, de-mobilization as well as reintegration. Territorial security includes, non-combatants, clearance of unexploded ordinance, as well s maintaining public orders. The protection of key individuals, infrastructure, and institutions includes private institution as well as individuals, critical infrastructure, military infrastructure, and public institutions. This shows that the U. S army did a lot to the local populace. As such it deserves more benefits than what it got (Tripp, 2004). Things have really improved now the ethnicity factors have started to lose there meaning. The Shiite, Sunni, and Kurdish will live in peace. Many students are now studying political science. The economy has improved and many better things can still be achieved. What U. S did in Iraq and is still doing shows a lot how much a super power can do to save other countries. T he people of Iraq are now enjoying the rebirth of freedom as well as economic prosperity in their beloved country. U. S is never tired to see into it that the world is a better place. Other countries should also follow the good example of United States. Many battles have been won in history but there is no one battle that has been won in a special like that of United States restoring freedom in Iraq. (Preble, 2004). Reference: Cordesman, H. A (1999): Iraq and the war of sanctions: Conventional: threats and weapons of mass Destination: Praeger Publishers Westport, CT. Preble, C (2004: Existing Iraq: Why the US Must End the Military Occupation and renew the war against Al Qaeda: Report of a special Task Force; Cato Institution. Washington. Tripp, S R, et al (2004: Supporting g Air and Space Expeditionary Forces: lessons from operation Enduring freedom. Rand. Santa Monica.
Saturday, September 21, 2019
Research and Technology for Learning and Memory
Research and Technology for Learning and Memory Stacey Obispo Enhanced Learning Technological advances in bioelectronics and applied neural control technologies have enabled scientist to create machine assisted minds (McGee Maguire, 2007). The technological advances have been sought to improve the quality of peopleââ¬â¢s mental capacities by enhancing oneââ¬â¢s ability to learn just like pharmaceutical enhancements have done in the past (McGee Maguire, 2007). However, when enhancing onesââ¬â¢ mental abilities as both technological and pharmaceutical advances have done, many ethical questions arise. This paper will address the available and future plans for learning enhancements and ethical implications for learning enhancements such as; pharmaceutical enhancements that are acceptable and controversial, uses of brain/ computer interfaces, equal availability of brain enhancements to all diverse groups, who controls how brains are enhanced, and who receives enhancement. These topics will be further explored by this authorââ¬â¢s ethical viewpoint. When one talks of brain enhancement certain images from futuristic movies displaying cyborgs may come to mind. However brain enhancements specifically for learning are nothing new. Doctors for many years have been prescribing pharmaceuticals to enhance oneââ¬â¢s ability to teach (McGee Maguire, 2007). These drugs promise to improve general psychological and cognitive functioning by enhancing onesââ¬â¢ mood, memory, attention, alertness and other cognitive capacities (Fuchs, 2006). Increasing oneââ¬â¢s ability for attention and alertness has been accomplished over the last two decades through psychostimulants such as methylphenidate and dextromphetamine (Fuchs, 2006). The legal drugs have been used to treat (ADHD) and enhance attention and other functions in healthy people (Fuchs, 2006). Another drug that has been reportedly used on mood and personality in healthy people is the use of selective serotonin inhibitors (SSRIs) (Fuchs, 2006). Healthy individuals who take (SSRIs) in absence of mental illness have frequently reported that negative feelings such as anxiety, sadness, disappointment, guilt or shame are weakened and self-esteem and confidence rise(Fuchs, 2006). In addition (SSRIs) may be attributed towards giving individuals a sense of well-being and offer positive influence on the quality of individualââ¬â¢s social interactions (Fuchs, 2006). Pharmaceutical development in increasing onesââ¬â¢ ability to recover memories and block memories is currently in the works for future development (Fuchs, 2006). The pharmaceutical uses for recovering memories will be specifically targeted towards those who are cognitively impaired by the aging process and for those who develop dementia (Fuchs, 2006). The pharmaceutical development in blocking memories will be developed specifically towards blocking painful memories in those who suffer from PTSD (Fuchs, 2006). Ethical considerations in dealing with the use of pharmaceutical enhanced cognitive abilities stem from improper diagnosis and misuse. The implications for methylphenidate and dextromphetamine drug misuses come from improper diagnosis. For instance, how can one surmise that a problem with a childââ¬â¢s academic performance is due to the childââ¬â¢s inability to pay attention or be alert when in fact the problem may be with the childââ¬â¢s environment? Furthermore excessive use of methylphenidate in school boys has raised concerns in the United States (Fuchs, 2006). Misuse of methylphenidate and dextromphetamine has accounted for 16 percent of college students using the drugs as study aids (Fuchs, 2006). As a result the use of these drugs has been very controversial. Ethical concerns in brain enhancement through pharmaceuticals include safety (Fuchs, 2006). For example, methylphenidate can increase the short term capacity of oneââ¬â¢s working memory at the expense of information adequately harnessed in meaningful, higher order knowledge (Fuchs, 2006). Furthermore unanticipated consequences and side effects from this drug are long term (Fuchs, 2006). What happens is that memory enhancement may impair memory retrieval in some individuals because the natural balance between remembering and forgetting could be interrupted by an overload of memories in the brain (Fuchs, 2006). Competition between individuals is another ethical concern for pharmaceutical brain enhancement. For instance once pharmaceuticals are more widely spread then individuals may try using this method for a competitive edge towards better grades at school or for keeping a job (Fuchs, 2006). In addition those who may be of lower socioeconomic levels may not be able to afford the ââ¬Å"competitive edgeâ⬠and are placed at an even greater disadvantage (Fuchs, 2006). Another ethical consideration for pharmaceutical brain enhancement is that it changes the human condition by manipulating our subjective experiences, cognitive abilities, and personality traits (Fuchs, 2006). Mind enhancement according Fuchs (2006) threatens to devalue human life and its imperfections, it fosters an illusion that one must be constantly happily and it villainies natural forgetfulness and negative moods. The use of pharmaceuticals for brain enhancement interferes with oneââ¬â¢s own personal development and oneââ¬â¢s ability to cope with their fears, failures and seatbacks. Perhaps prescribing brain enhancing drugs just place the responsibility of solving ones problem on a drug rather than finding a sense of responsibility to oneself to come up with solutions to onesââ¬â¢ life problems. Brain/Computer interfaces (BCIââ¬â¢s) have multiple uses. Pacemaker like brain implants help individuals with Parkinsonââ¬â¢s disease and those with tremors (McGee Maguire, 2007). Treating depression has been shown effective in clinical trials with Vagus nerve stimulators constructed by Cyberonics (McGee Maguire, 2007). Experimentally in cases of spinal cord severage, systems for functional neuromuscular stimulation are being used (McGee Maguire, 2007). Patients with ââ¬Å"locked inâ⬠syndrome have received brain to computer interfaces enabling one to communicate via computer by thinking about moving the cursor (McGee Maguire, 2007). Artificial vision systems enables the blind, using a cortical implant to navigate independently, to read letters, and through electronic interface it allows one to watch television, access a computer, and use the internet (McGee Maguire, 2007). The device Braingate has been used on a severely paralyzed patients, through a brain chip, to enable individuals to access e-mail, play computer games, control a television, and turn lights on and off by thought alone(McGee Maguire, 2007). Researchers have been able to restore hearing in deaf patients by inserting a penetrating device inside the brain stem (McGee Maguire, 2007). A clinical trial towards restoring speech is being used to restore speech from an implantable BCI (Alpert, 2008). The future of BCIââ¬â¢s crosses from assisting the physically ill and handicapped to assisting government in their Department of Defense strategies. Neural prostheses will be used in future developments to enable users to move mechanical devices with thoughts and monitor not only the patients goals of what they want to reach for but also their motivation and mood(McGee Maguire,2007)( Alpert, 2008). The Defense Advanced Research Projects Agency (DARPA) has allotted $24 million to support research into the proposals for brain machine systems in six different laboratories (McGee Maguire, 2007). These projects have the objective to control robots and airplanes through thought alone (McGee Maguire, 2007). British Telecomââ¬â¢s Artificial Life Team is working creating a chip called Soul Catcher 2025 (presumably ready, 2025) which goes behind the eye and records the individuals thoughts, sensations, and experiences throughout their life (McGee Maguire, 2007). In order to record al l experiences multiple chips would need to be used (McGee Maguire, 2007). The technology would allow users to transfer or transplant memories and experiences from one user to the next (McGee Maguire, 2007). Currently not all BCIââ¬â¢s are available to all groups of people. Brain interfaces such as the Braingate costs 50,000 for the procedure and equipment used and follow up costs vary (Brown University, 2005).In the future, after FDA approval, and commercial marketing it is possible that private insurance and Medicaid may pay for BCIââ¬â¢s like the Braingate (Brown University, 2005). Individuals who want the Braingate procedure pay out of pocket (Brown University, 2005). Not being able to offer enhanced learning procedures such as BCIââ¬â¢s to all individualsââ¬â¢ raises the issue of fairness. Is it fair to only help the haveââ¬â¢s and not the have notââ¬â¢s when both can benefit from a brain computer interface procedure due to their disease or handicap? If brain interfaces are not made available to individuals who meet the requirements for its uses (physical impairment, disease, etc.) then it could mean a loss of quality of life in individuals who come from low socio economic levels. BCIââ¬â¢s should be regulated for its potential uses for enhancement purposes in ââ¬Å"healthyâ⬠individuals. BCIââ¬â¢s used for the purpose of intelligence enhancing for people who have no disability, or BCIââ¬â¢s used for controlling weapons or heavy machinery such as automobiles and airplanes like DARPA has proposed should be regulated. Perhaps international laws could be made to regulate the uses of BCIââ¬â¢s so that this technology enhances only those who have a disability or disease and not individuals who just want to be enhanced for a job, acquiring a job, or performing better at school. When enhancements are made because a person thinks they need it rather than truly needing because of disease, illness, or physical impairment then inequality between those who have and have not will get larger. Regulating who can control BCIââ¬â¢s is an important consideration. Currently in the United States before a medical device can be marketed it must meet the requirements of the Food and Drug Administration (FDA) (McGee Maguire, 2007). Although these devices are regulated to some degree the question as to whether the investigation of the FDA is adequate (McGee Maguire, 2007). For instance , required post market safety reviews on devices are rarely done and the focuses of FDA review is establishing the indications for use, methods of safe placement ,individual risks, to surgery and anesthesia, and compilation of adverse events related to device removals ( McGee Maguire,2007). Clinical trials are then implemented to assess the efficacy of the device and its safety (McGee Maguire, 2007). Regulations for BCI operators should also be mandated. For instance the capabilities of BCIââ¬â¢s in the future could mean that individualââ¬â¢s will not have control over their actions and that an operator can control the individual (McGee Maguire, 2007). Individualââ¬â¢s that control the operation of BCIââ¬â¢s installed in patients have an enormous power in their hands. BCIââ¬â¢s installed into patients could make these individual vulnerable to a doctor or governments control (McGee Maguire, 2007). For this reason BCIââ¬â¢s should be regulated internationally. Learning enhancements through BCIââ¬â¢s are quickly developing. BCIââ¬â¢s can enhance the learning processes and experience of individuals who are disabled and increase their quality of life. Conversely this same technology can be used to enhance healthy people and give one a competitive advantage. Enhancing healthy people can lead to making them robot like, or allow one to control robots, weapons, and heavy machinery through thought alone (McGee Maguire, 2007). Perhaps one of the most important concerns of using BCIââ¬â¢S in healthy people is what will happen to humanity and the human condition? What will happen to ones concept of self? Would individuals with BCIââ¬â¢s be responsible for their actions or empathetic towards others? Offering BCIââ¬â¢s to enhance healthy people seems to be a very slippery slope and should be avoided. Technologies such as BCIââ¬â¢s should be embraced to help individual with disabilities and illnesses have a better quality of life. How ever this technology should not be allowed to enhance healthy people. Consequences to the human condition could be affected negatively as well as society and environment. Proposing international regulation of such devices seems to be appropriate form of action to prevent such detriments in the future. References Alpert, S. (2008). Brain-Computer interface devices: Risks and Canadian regulations. Accountability in Research, 15, 86. Fuchs, T. (2006). Ethical issues in neuroscience (McGee Maguire, 2007, p. 291) (McGee Maguire, p. 291) . Current Opinion in Psychiatry, 19, 607. McGee, E. M., Maguire, G. Q. (2007). Becoming borg to become immortal: Regulating brain implant technologies. Cambridge Quarterly of Healthcare Ethics, 16, 302. Brown University, (2005). Brain-chip interfaces. biomed.brown.edu/Courses/BI108/BI108_2005_Groups/03/impact.htm#demo
Friday, September 20, 2019
Principles of the 1948 National Health Service
Principles of the 1948 National Health Service This assignment will outline the main principles of the 1948 National Health Service and will provide a commentary on the organisation and structure of the NHS. To begin this assignment will provide context by briefly exploring healthcare provision prior to the development and implementation of the NHS. Healthcare Pre-NHS Godber (1988) suggests that prior to the development of the NHS the Poor Law had provided health care support for the indigent in Britain for nearly a century and this included institutions and infirmary wards with a medical officer in charge to provide healthcare with the larger ones gradually taking on the functions of general hospitals for the acutely ill. Voluntary hospitals, which were often run by charitable organisations developed specialist services. Hospitals for patients with communicable diseases, tuberculosis, and mental illness and handicap had long been provided by local authorities; originally for public safety. Hospital surveys carried out during the Second World War revealed not only shortages of beds and buildings in a poor state, but that services were not provided in the areas which most needed them (Powell, 1992). From 1911 personal health care for low income workers was provided through National Health Insurance; however this did not cover hospital care. Other medical care was often delivered by general practitioners and payment for services was a matter for the individual, therefore it was often the rich or affluent that had access to healthcare rather than the lower classes. The Beveridge Report of 1942; which was a very influential report on social insurance and allied services, identified five evils within the society of the day: want, ignorance, disease, squalor and idleness. It was recommended in this report that a compulsory system of state insurance (to which employers, employees and the state would contribute) would be established to cover sickness, unemployment, retirement pensions and support for young families (National Archives, 2011a). The Beveridge Report (1942) pointed to the establishment of a comprehensive national health service as a necessary underpinning to a national social insurance scheme. The Labour Party had a long-standing commitment to a national health service and when they came into office in July 1945, Aneurin Bevan was appointed Minister of Health. Within a matter of weeks, Bevan produced a plan for a fully nationalized and regionalized National Health Service (National Archive, 2011b). At the conclusion of the Second World War Britons wanted a change in how healthcare was delivered particularly as medical care had made big advances in the war, soldiers had been offered higher standards of care than they were likely to encounter after demobilisation (Portillo, 1998). Civil servants and politicians had identified a growing momentum towards change and began looking at opportunities for transformation in how health care was provided. The National Health Service Britains National Health Service came into effect on the 5th of July 1948; it was the first health system to supply free medical care to the whole population and the first healthcare provision that was based not on an insurance principle but on the provision of services available to everyone (Klein, 2006). The transformation from fragmented and inadequate care provision to a structured and accessible body was unique and although planning had taken many years with varying obstacles; such as the outbreak of war and changes in political leadership, the implementation of a progressive and universal way of delivering care to all was finally introduced. As such, the new health service arguably constituted the single biggest organizational change and greatest improvement in health care ever experienced in the nations history (Webster, 1998). The NHS brought together all of the hospitals; regardless of ownership, and also the doctors, nurses, pharmacists, opticians and dentists that were once paid through charity or private funds into one organization. The Main Principles of the NHS Underpinning the NHS is a set of core principles and Bevan (1952) stated that the essence of a satisfactory health service is that the rich and the poor are treated alike, that poverty is not a disability, and wealth is not advantaged. With the development of a national health service the three main core principles cited by Bevan (1948) were that it met the needs of everyone, it should be free at the point of delivery and that it should be based on clinical need, not on the ability to pay. These principles ensured that every member of the British nation from young to old and from rich to poor were able to receive free health care for any medical condition, a phenomena that was unusual to say the least in comparison to how heath care had been delivered previously. The introduction of the National Health Service ensured medical treatment and poor health was not overshadowed by concern regarding finances and payment or that members of society lived in fear of medical expenses they could not afford. Beckett (2004) suggests that within a month of the vesting day of the National Health Service, in 1948, 97 per cent of the general public were signed up for treatment. This was viewed as a triumph for the minister of health, Aneurin Bevan, as it was perceived that he had built a system of care and disease prevention on a set of principles never seen before in any global society. These core principles ensured that everyone would have their healthcare needs met and even today the three principles remain the foundations from which modern health care services are delivered; in essence homeless people requiring care for frostbite or dental pain can receive access to health care as can wealthy property developers who have had a skiing accident or have the need for a wisdom tooth to be removed. The National Health Service may be perceived to be free to those requiring medical care and treatment, however the service requires funding to ensure practitioners employed are pad and that resources such as medicines, equipment and treatment areas are funded. To do this from inception the NHS has been funded by a system of taxation levied by the government, contributions are made through systems of national insurance contributions and income tax with small amounts being made through private practice under the NHS umbrella (Rivett, 1998). From 1948: The structure of the NHS Under the 1946 National Health Service Act, it was recommended that the health minister had the duty to promote in England and Wales a comprehensive health service which was to be developed with the purpose of improving the physical and mental health of the population and to oversee the move towards prevention, diagnosis and treatment of disease and illness. The services to be provided to meet these aims were to be free of charge and for the first time, the Minister of Health was made personally accountable to Parliament for hospital and other specialised services in addition to being indirectly responsible for family practitioner and local health services (Levitt et al., 1999). He was indirectly responsible for family practitioner and local health services. The structure of the newly formed National Health meant that all hospitals were nationalised and they were managed by either regional hospital boards or boards of governors who were accountable directly to the minister for health. Funding was provided directly by the ministry of health to the regional health boards and this in turn was given to the hospital management committees who had the responsibility for the management of budgets and funding for services (Levitt et al., 1999). As family practitioner services had refused to be managed and overseen by the newly formed National Health Service and Ministry of Health, executive councils were formed to ensure services such as general medical, dental and ophthalmic resources were delivered, these were referred to as Primary Care services. Local authority departments were made responsible for community health services, including health visitors and district nurses, vaccinations and immunisations, maternal and child welfare, ambulance services and services for the mentally ill and those with learning disabilities who were not in hospital (Bristol Royal Infirmary Inquiry, 2001). From 1948: The Changing Organisation of the NHS During the early stages of the NHS it is identified that there was a three part structure that had three branches which included; hospitals, primary care and local authority health services. This structure prevailed until 1974 when a more integrated arrangement was introduced which held three distinct levels of management at a regional, area and district level. A change of government to conservative leadership in the 1970 general election meant that the three part structure of the NHS that had been prevalent since the beginning of the service implementation became replaced in favour of new local authority control. General practitioners, hospitals, health centres and nursing services were brought under the control of a single area health authority which reported to regional health authorities (National Archives, 2011c). An American economist in the 1980s produced a highly critical report of the NHS suggesting that it was inefficient, riddled with perverse incentives and also that it had become a culture that was resistant to change (Enthoven, 1985). Due to the damning nature of this report the organisation of the NHS once again changed and it was suggested by Enthoven (1985) that the NHS would be more efficient if it was organized on something more like economic market principles. Enthoven (1985) argued for a split between purchaser and provider, so that Health Authorities could exercise more effective control over costs and production as a result the NHS administration was broken up into trusts from which authorities bought services. The role of Regional Health Authorities was taken over by 8 regional offices of the NHS management executive and this process ensured that the NHS became truly a nationally administered and centralized service (Klein, 2006). With changing governments there has been ongoing change reflected within the organizational structure of the NHS. Within recent years the labour government had attempted to alter the structure of the NHS by introducing strategic health authorities and Primary Care Trusts. In recent months with the election of the coalition conservative and liberal government yet more new organizational changes to the NHS have been identified. Ramesh (2011) has identified that the NHS will undergo a radical pro-market shakeup with hospitals, private healthcare providers and family doctors competing for patients who will be able to choose treatment and care in plans laid out by the government today. These changes will aim to reduce the numbers of management staff that are present within the current labour determined legacy within the NHS and the new approach will also allow NHS hospitals to chase private patients as long as the money is demonstrably ploughed back into the health service (Ramesh, 2011). Andrew Lansley, the health secretary for the current coalition government presented to parliament in July 2010 a white paper which set out ambitious plans for the NHS. These plans had a simple aim: to deliver health outcomes for patients which are among the best in the world, harnessing the knowledge, innovation and creativity of patients, communities and frontline staff in order to do so (Lansley, 2010). The White Paper, Liberating the NHS (Department of Health, 2010) suggests that it will abolish all of Englands 152 primary care trusts, which currently plan services and decide how money should be spent; these radical proposals would save the taxpayer more than à £10bn over the next decade and under the plans, GPs will be responsible for buying in patient care from 2013, with a new NHS commissioning board overseeing the process (Department of Health, 2010). Conclusion The work of Beveridge and Bevan in the 1940s was undoubtedly pioneering and visionary with many members of society being able to access healthcare for the first time regardless of their financial means. The implementation of the NHS ensured that healthcare was available to everybody regardless of means and that it would be free from the point of delivery, principles that remain in essence part of modern day healthcare and National Health Services. The NHS has seen many governmental changes since 1948, it has been re-organized and the structure has altered, however regardless of this it has remained a service that all British people can access and a service that many other countries have been unable to replicate. The foundation of the NHS was challenging and there were many critics, however the foresight of political leaders such as Bevan and Beveridge ensured health care remains free at the point of delivery in this country.
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